What do all contact/call center consulting clients have in common? Companies want to improve the bottom line by enhancing productivity, service or sales. Lieber & Associates has served as contact/call center consultants to clients to achieve all three by developing strategy, road map plans, guiding implementation and conducting training. Companies who have been L&A's client partners are listed first by business category and also alphabetically.

Contact/call center consulting and training client operations range in scale from three reps to a thousand and more. Our clients span the spectrum from direct marketing agencies managing outside call centers to outsourced call center companies and their clients, and from in-house customer service departments to inside sales/telesales departments. Lieber & Associates provides call center consulting to both business-to-consumer and business-to-business marketers.