Services
Lieber & Associates offers consulting,
management training/speaking services and telephone staff training
services.
Consulting Services
Receive an assessment and recommendations for improving your operation
or program with L&A's respected contact and call center consulting
services. We also provide counsel for implementation.
Management Seminars &
Keynotes
Train managers, executives, supervisors, account reps and marketers
on contact center topics with management seminars and keynote addresses
from Lieber & Associates.
Telephone Staff Training
Train new telephone representatives, advance skills of your current
staff and train-the-trainer. A broad spectrum of inbound and outbound
trainings are available.
Combination of Above
Clients may combine consulting services with management seminars/speeches
or telephone staff training. This typically reduces travel expenses.
Cyber-Training
Mitchell
Lieber conducts seminars via telephone and the web for the TeleSales
Store. For information and registration click below. Click for Cyber-Training.
Free Pointers
Subscribe to the monthly Lieber Reports, FREE for call/contact center
tips. To subscribe click Free
Pointers.
Assistance
Request more information about Lieber & Associate's services
for your organization. Click Assistance.
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