About Lieber & Associates
ClientsLieber & Associates provides consulting services to clients with call centers in all business sectors. Client business sectors include:
Special Services and TeamThe firm offers special services for companies in e-commerce and direct marketing and health care. The firm’s senior consultants have more than 20 years of experience each.
LeadershipFounder Mitchell Lieber is a leader who pioneered innovations and predicted huge changes in contact centers years in advance. He is frequently quoted by the press, speaks nationally, and has received numerous industry awards. In addition to writing dozens of articles, Mitchell Lieber is a contributing author on call centers to three books.