Companies which have Partnered with L&A
Clients
What do all contact and call center consulting clients have in common? Their organizations want to improve. Lieber & Associates has advised these clients to take actions on strategies, teams and technologies that improve contact and call center results.
Advertising & Marketing Agencies
Barkley
Kansas City, Missouri
Buckley-Dement, Inc.
Chicago, Illinois
FCB
Chicago, Illinois
LLKFB (Omnicom Group)
New York, New York
Lowe Direct
(for Avaya)
New York, New York
Madden Communications
(Roselle) Chicago, Illinois
Original Thought
(for United Healthcare and Fuji Film)
New York, New York
The Rylander Company
(for Kohler)
(Mount Prospect) Chicago, Illinois
Target & Response, Inc.
(for ADT)
Chicago, Illinois
Agriculture
Landec Ag (now Monsanto)
Oxford, Indiana
Automotive, Vehicles, & Machinery
ADP Dealer Services (now CDK Global)
(Hoffman Estates) Chicago, Illinois
AW Direct
New York, New York
BP
(Naperville) Chicago, Illinois
IMC/Intrupa (now TVH)
(Grayslake) Chicago, Illinois
PartsTrader USA
Chicago, Illinois
Sewell Automotive
Dallas, Texas
Terex
Wilmington, North Carolina
Call Centers - Outsourced
Buckley-Dement, Inc.
Chicago, Illinois
The Charlton Group (now iPacesetters)
Madison, Wisconsin
Columbia Graphics Corp.
(for Nuveen Investments)
Chicago, Illinois
HFS Central Credit (now Everi)
Las Vegas, Nevada
Professional Sales Solutions
(Scarsdale) New York, New York
ThreeSource Fulfillment
(Manteno) Chicago, Illinois
TTC Marketing Solutions (now Ameridial)
Chicago, Illinois
Catalog, Direct Marketing and E-Commerce
AW Direct
New York, New York
Best Computer Supply
Reno, Nevada
CBS Sportsline/Sportsline USA
New York, New York
FTD
(Downers Grove) Chicago, Illinois
Landec Ag (acquired by Monsanto)
Oxford, Indiana
Myron Corporation
Toronto, Ontario Canada
Nightingale Conant
(Niles) Chicago, Illinois
PartsTrader USA
Chicago, Illinois
Premier Direct
Boca Raton, Florida
ProCaps Laboratories (formerly The Winning Combination)
(Henderson) Las Vegas, Nevada
Roman, Inc.
(Bloomingdale) Chicago, Illinois
Specialty Store Services
(Des Plaines) Chicago, Illinois
Supercircuits, Inc.
(Liberty Hill) Austin, Texas
Computers, Electronics & Telecom
ADP Dealer Services (now CDK Global)
(Hoffman Estates) Chicago, Illinois
Alphazeta
(for Motorola) Chicago, Illinois
Best Computer Supply
Reno, Nevada
Lowe Direct (for Avaya)
New York, New York
PlumChoice
(Lowell) Boston, Massachusetts
Supercircuits, Inc.
(Liberty Hill) Austin, Texas
Qwest Communications (now CenturyLink)
Denver, Colorado
Strategic Computer Support
(Hoffman Estates) Chicago, Illinois
Consulting
Accenture
Chicago, Illinois
Cedar Interactive
(Highland Park) Chicago, Illinois
Interactive Call Brand (ICBTollFree.com)
New York, New York
Consumer Packaged Goods
Insight Pharmaceuticals (now Prestige Brands)
Trevose, Pennsylvania
Madden Communications
(Roselle) Chicago, Illinois
Premier Direct
Boca Raton, Florida
ProCaps Laboratories (formerly The Winning Combination)
(Henderson) Las Vegas, Nevada
Schwarz Pharma (now UCB)
(Mequon) Milwaukee, Wisconsin
ThreeSource Fulfillment
(Manteno) Chicago, Illinois
Education & Training
Annual Conference of Health Care Call Centers
Atlanta, Georgia
Best Computer Supply
Reno, Nevada
DePaul University Interactive Marketing Institute (now the Multichannel Marketing Communications Program)
Chicago, Illinois
Inside Track
San Francisco, California
Kitchen Academy - Le Cordon Bleu, div. Career Education Corp.
(Hoffman Estates) Chicago, Illinois
Nightingale Conant
(Niles) Chicago, Illinois
PACE: Professional Association for Customer Engagement
Indianapolis, Indiana
ParentPower Chicago
Chicago, Illinois
Southwest Carpenters Training Fund
Los Angeles, California
Studentreasures Publishing Co.
Topeka, Kansas
Voicescape, Inc.
Chicago, Illinois
Entertainment, Hospitality, & Cable TV
CBS Sportsline/Sportsline USA
New York, New York
The Charlton Group (now iPacesetters)
Madison, Wisconsin
HFS Central Credit (now Everi)
Las Vegas, Nevada
Financial Services: Banking, Collections, Credit Cards & Investment Funds
Columbia Graphics Corporation
(for Nuveen Investments)
Chicago, Illinois
Eastern Collection Corporation
(Bohemia) New York, New York
GMAC Residential Finance Corporation (now Ally Financial)
Minneapolis, Minnesota
HFS Central Credit (now Everi)
Las Vegas, Nevada
Home Team Mortgage (now Union Community Bank)
(Lancaster) Harrisburg, Pennsylvania
Oasis Legal Finance
(Rosemont) Chicago, Illinois
Singer Asset Finance
(Boca Raton) Miami, Florida
SunTrust/Crestar Bank
Atlanta, Georgia
Vector Capital
San Francisco, California
Healthcare & Pharmaceutical
Annual Conference of Health Care Call Centers
Atlanta, Georgia
Buckley-Dement, Inc.
Chicago, Illinois
Carl Zeiss Vision, Inc.
San Diego, California
Chicago Family Health Center
Chicago, Illinois
Friend Family Health Center
Chicago, Illinois
Insight Pharmaceuticals (now Prestige Brands)
Trevose, Pennsylvania
ManorCare Health Services
(Silver Spring) Baltimore, Maryland
Mosaic Life Care
(St. Joseph) Kansas City, Missouri
Orchid Cellmark (now Bode Cellmark)
Dayton, Ohio
Osco Drugs, Inc. (now Jewel-Osco)
Chicago, Illinois
Phelps County Regional Medical Center
Rolla, Missouri
Resurrection Medical Center (Presence Heath)
Chicago, Illinois
Schwarz Pharma (now UCB)
(Mequon) Milwaukee, Wisconsin
USF Health
Tampa, Florida
Insurance & Warranties
American Bar Endowment
Chicago, Illinois
Guardian Protection Products, div. RPM International
Hickory, North Carolina
Humana Workers Compensation Services
(Altamonte Springs) Orlando, Florida
Original Thought
(for United Healthcare)
New York, New York
PlumChoice
(Lowell) Boston, Massachusetts
Rothkopf Enterprises, Inc.
Chicago, Illinois
Legal
American Bar Endowment
Chicago, Illinois
Fears Nachawati Law Firm
Dallas, Texas
Wilmer, Cutler, Pickering, Hale & Dorr (now Wilmer Hale)
Washington, DC
Manufacturing & Chemicals
BP
(Naperville) Chicago, Illinois
Carl Zeiss Vision, Inc.
San Diego, California
Durable Packaging Corp. (now OK International Group)
(Countryside) Chicago, Illinois
IMC/Intrupa (now TVH)
(Grayslake) Chicago, Illinois
Russell-Field Paper Co.(now Technicote, Inc.)
(Lemont) Chicago, Illinois
Smurfit-Stone Container Corp. (now WestRock)
Chicago, Illinois
Waters Corporation
(Milford) Boston, Massachusetts
Market Research
Synovate (now Ispos)
Fresno, California
Museums, Arts, & Associations
American Bar Endowment
Chicago, Illinois
Association of Alternative Newsweeklies
Washington, DC
Chicago Association of Realtors
Chicago, Illinois
Field Museum of Natural History
Chicago, Illinois
North Light Theater
(Evanston) Chicago, Illinois
PACE: Professional Association for Customer Engagement (formerly the ATA)
Indianapolis, Indiana
Paper & Printing
Barkley
Kansas City, Missouri
Columbia Graphics Corporation
Chicago, Illinois
Russell-Field Paper Co. (now Technicote, Inc.)
(Lemont) Chicago, Illinois
The Rylander Company
(for Kohler)
Mount (Prospect) Chicago, Illinois
Smurfit-Stone Container Corp. (now WestRock)
Chicago, Illinois
Publishing
Association of Alternative Newsweeklies
Washington, DC
CCH - Wolters Kluwer
(Riverwoods) Chicago, Illinois
Professional Sales Solutions
(for Financial Times)
(Harrison) New York, New York
R.L. Polk City Directory (now infogroup)
Papillion, Nebraska
Regional Maple Leaf
Edmonton, Alberta Canada
Studentreasures Publishing Co.
Topeka, Kansas
Toys
Playmobil USA
(Cranbury) Trenton, New Jersey
Utilities
Duke Energy
Charlotte, North Carolina
Vitamins & Supplements
Premier Direct
Boca Raton, Florida
ProCaps Laboratories (formerly The Winning Combination)
(Henderson) Las Vegas, Nevada
ThreeSource Fulfillment
(Manteno) Chicago, Illinois