Press Coverage of Lieber & Associates Inc.

Healthcare Call Center Times
The Benefits of Live Call Monitoring
May 2016


Search CRM
Why Workforce Management and Customer Experience Go Hand in Hand
November 2013


CRM Buyer
Call Centers Jump on the Mobile Bandwagon
January 14, 2013


Target Market Magazine
79th International ECHO Awards, ECHO Committee Chairman Mitch Lieber at 79th International ECHO Awards
October 16, 2008

Deliver
Hard Copy - Copier giant Ricoh wooed scores of tech execs with a personalized campaign designed to appear to their egos
October 2008


Physician Referral and Telephone Triage Times
The Wider World of Call Centers
September 2008

Deliver
Liquid Gold: How the STORY agency turned a major mistake into a marketing masterpiece
October 2007


BLUEPRINTS
E-Laws - The Complexity of Compliance Made Simple
April/May/June 2007


Fundraising Success Magazine/ Target Marketing
Put Your Best Foot Forward With IVR
July 2006


Fundraising Success Magazine/ Target Marketing
Three Steps to Customer Satisfaction
July 1, 2006


Target Marketing
Cover Story: How Good Is Your Customer Service?
July 1, 2006


DM News
Interactive Technology Alters Rules of DM Branding
February 13, 2006


CHICAGO SUN-TIMES
Lewis Lazare - Ad Notes/Towards the 22nd Century Award to Lieber
July 11, 2005


DM News Outlook 2005
Despite DNC, Teleservices Industry Is Poised for Growth
February 7, 2005


Physician Referral and Telephone Triage Times
Tightening Your RFPs and Contracts for Technology Vendors
January 2005


Target Marketing
Heard and Overheard
August 2004


The Wichita Eagle
MCI Shuts Call Center
June 26, 2004


Servicing Management Magazine
Maintain Efficiencies At The Phones
June 2004


Physician Referral and Telephone Triage Times
Demystifying Call Center Technology
May 2004


Direct / Chief Marketer
The First 50
April 1, 2004


Chicago Tribune
Telemarketers Switching to Reconnect with Profits
March 29, 2004


ActionLine - Los Angeles Association of Health Underwriters
Marketing Under New Telephone, E-Mail and Fax Restrictions - How to Keep in Touch with Customers and Prospects under the New Rules
January/February 2004


Wells Fargo Business News
Marketing Under New Telephone, E-Mail and Fax Restrictions - How to Keep in Touch with Customers and Prospects under the New Rules
December 2003


Target Marketing
Four Call Reports You May Be Missing
December 1, 2003


Chicago Sunday Sun-Times
Telemarketers, page 3
November 28, 2003


WFLD-TV Chicago
Fox News Chicago
September 24, 2003


STC Lines
Pioneer Call Center Consultant Mitchell Lieber named 2003 Chicago Direct Marketer of the Year
June 2003


WGN-TV Chicago
9 O'Clock News
May 13, 2003


DM NEWS
DraftWorldwide Bags Top Tempos at CADM
April 15, 2003


CHICAGO SUN-TIMES
Lewis Lazare - Ad Notes/Direct Marketer of the Year
April 8, 2003


DIRECT / CHIEF MARKETER
CADM Names Lieber DMer of Year
April 3, 2003

Lieber & Associates Inc. Press Coverage on TV, Newspapers and Magazines

DIRECT / CHIEF MARKETER
Live From Chicago: Jones Becomes Second Woman to Receive Downs Award
April 23, 2002


DM NEWS
Image Makeover Urged for Teleservices
October 4, 2001


CATALOG AGE
Eye on B-to-B: Dialing for Dollars
August 1, 2001


DM NEWS
CADM Approves New Code of Conduct For Members
July 3, 2001


CHICAGO SUN-TIMES
Lewis Lazare - Code of Conduct
June 28, 2001


DIRECT / CHIEF MARKETER
Chicago DM Posts a New Code of Conduct
June 28, 2001


ADVERTISING AGE
Photo Review
February 19, 2001


ADVERTISING AGE
Ad Age Special Report: Direct & Database Marketing Telemarketing Steps Out From the Shadows of Direct Selling
October 16, 2000


CHICAGO TRIBUNE
George Lazarus On Marketing Etc.
August 22, 2000


DIRECT / CHIEF MARKETER
Short Cut - CADM elected Mitch Lieber president
August 5, 2000


ADVERTISING AGE
In the News: Mitchell Lieber Focusing on Convergence
July 31, 2000


CATALOG SUCCESS
Outbound Strategies
January 1, 2000


WBBM-TV Chicago
10 O'Clock News
November, 1999


PLANTS, SITES & PARKS
An Important Call: How Telecom Taxes Impact Site Selection
April/May, 1999


WGN-AM Chicago
Extension 720 with Milton Rosenberg
June, 1998


DM NEWS' TELESERVICES NEWS
Conference Call: Evolving Relationship Between Clients and Providers
June 8, 1998


CARD MARKETING
Telemarketing - Calling Joe College: Wanna Credit Card?
March, 1998


DIRECT / CHIEF MARKETER
A Tough Call - The Pros and Cons of Outsourcing Your Call Center
September 1, 1996


BLOOMBERG NEWS SERVICE
AFL-CIO Sues to Block Illinois Law Letting Employers Eavesdrop
December 15, 1995


ASIAN SOURCES TIMEPIECES
Catalogs, Interactive TV Reaches More Consumers
July, 1994


MARKETING NEWS
Privacy Bill Alarms Researchers
January 3, 1994


TARGET MARKETING
Six Strategies for Adding Telemarketing to Your Media Mix
February 3, 1993


CRAINS CHICAGO BUSINESS
Taking Answering Service One Step Further
January 27, 1992


MARKETING NEWS
Researchers See Lucrative Possibilities in Telemarketing
September 2, 1991


CHICAGO TRIBUNE
Voice of the People
Voice Mail Needs Human Attention
July 27, 1991


COMMUNICATIONS BRIEFINGS
Making 800 Numbers Pull
June, 1991


TARGET MARKETING
9 Ideas for Increasing 800 Number Responses
April, 1991