Ideas and Inspiration for Executives
Call Center Speaking
Mitchell Lieber, Lieber & Associates' founder, speaks to groups on topics such as:
- What is Telephone Customer Experience?
He can also speak about:
- The Future of Call Centers (in a world of converged media)
- Two Simple Ways to Operate a Better Contact Center
These speeches incorporate Mitchell Lieber's customer experience model for call centers, and emerging developments in the world of contact centers.